About TechSparq

20+ years.
One standard.

We were founded on a structural problem inside the largest consulting firms in the world. The people who won the work were rarely the people who delivered it. Strategy and execution lived in different buildings with different incentives. The client paid for both and absorbed the gap between them. We were founded to close that gap. One team. Both sides of the table. From the first strategy call to the night the platform goes live.

20+
Years in enterprise retail and eCommerce
4
Global offices across three continents
$9B
Revenue opportunity identified for a single client
Our Story

Founded in 2007 on a problem
that still hasn't gone away.

The pattern was everywhere in enterprise technology consulting and it was not hard to find. Strategy teams that presented and disappeared. Engineering teams that started before the decisions were settled. Clients who paid twice. Once for the strategy. Once for the gap between it and the work. Both halves of the engagement deteriorated by being separated. The buyer absorbed the damage.

TechSparq is the answer to that. Not a consultancy that hands off and not an agency that waits for direction. The firm that runs the full commerce surface with one team that owns the outcome straight through. The same people who shaped the roadmap design the screens and run the sprint. No handoff. No translation loss. No wasted motion. That's the model that let us deliver in one calendar year what a larger firm couldn't produce in two.

The work has taken us inside global retailers, financial services firms, and DTC brands across three continents. On some of those programs we walked in after a larger firm had been in the seat for two years. On others we were the first call. The outcome held the same way either way.

"The riskiest moment in any digital transformation isn't the launch. It's the decision made before work begins."

A conviction that has shaped every TechSparq program since 2007
Where We Stand

The safe choice stopped being safe.

For a long time, the safest career move in enterprise technology was simple. You hired the biggest name in the room. The firm with the brand, the alumni network, the partner who showed up for the kickoff and made the steering committee feel like the decision was airtight. No one was fired for that call.

That changed.

You can trace it in the pattern that started becoming visible around 2022. The engagement that ran two years and left no working platform. The migration that launched late and needed a rebuild before the first anniversary. The roadmap that won the Q1 presentation and started coming apart by Q3, when the people who built it had already moved on to the next pitch. Board after board watching the same film. The deck without the build. The strategy without the team. The SOW without the accountability.

The conservative move now isn't the firm with the most name recognition. It's the firm that has actually been inside this at scale. One team. Full surface. Strategy, design, engineering, operations, from the first scoping call to the platform that holds up under Q4.

The roadmap your steering committee can take without hedging. The SOW your procurement team can defend in audit. The platform that handles the traffic the marketing team is paid to drive. The team that's still in the room when it goes live, and answering Slack at 9pm on launch night.

That's the work. Inside global retail, financial services, and DTC at the scale where the outcomes actually matter.

Leadership

The people behind
the outcomes.

Dedrick Boyd
Dedrick Boyd
Founder & CEO

Dedrick has spent 20 years inside the decisions that determine whether enterprise technology investments perform or fail. He founded TechSparq in 2007 after seven years at Deloitte, Arthur Andersen, and SAP Ariba, driven by a frustration with how the largest firms operated and a conviction that something better existed. A high-touch, no-wasted-motion alternative that stays ahead of the competition while eliminating complexity and increasing profitability for clients.

That conviction has produced a zero-defect B2B platform migration for Nike with $9 billion in annual revenue at stake, a 1,100% capacity increase for Nike's global login infrastructure with hosting costs reduced to 20% of the original outlay, and 41% eCommerce net sales growth across 21 global sites for Columbia Sportswear. In 2026, Dedrick launched BvH & Co in Paris, a strategic advisory for discerning brands navigating high-stakes digital decisions in the European market. Published author of Transformed By AI. Speaker at Paris Retail Week 2023 and MarDreamin' 2024. Featured in Forbes, NBC, CBS, Yahoo Finance, and the Portland Business Journal.

Brian Naylor
Brian Naylor
Global Managing Partner

The enterprise organizations TechSparq serves do not have time for commercial relationships that require managing. They need a partner who understands the business problem before the technology conversation starts, and who can navigate the complexity of a global engagement without adding friction to it. Brian operates at that level. As Global Managing Partner, he leads TechSparq's commercial strategy across markets, working with enterprise and high-growth organizations to align the right capabilities with the right scope at the right moment in their growth cycle.

His career spans two Fortune 100 organizations and a consistent record of closing complex, high-stakes engagements across SaaS, digital infrastructure, and enterprise technology. He has led global go-to-market execution across accounts in North America, Europe, and Asia, and has a track record of converting early commercial conversations into programs that perform. Eight individual recognition awards for consistently exceeding target. His focus at TechSparq is the same as it has always been. Revenue that holds, relationships that extend, and commercial outcomes the client can defend to their board.

Vincente Pass
Vincente Pass
Managing Partner, US

Most enterprise brands do not lose deals because of bad technology. They lose them because the wrong partner got in the room first. Vincente's job is to make sure TechSparq is in the room before that happens. As Managing Partner for the United States, he leads TechSparq's commercial relationships with enterprise retail, eCommerce, and DTC brands. He identifies where a brand is in its transformation journey, what the actual business problem is underneath the technology conversation, and whether TechSparq is the right firm to close that gap. When the answer is yes, he stays in the engagement. When it is not, he says so.

His background spans marketing strategy, brand growth, and enterprise business development. He has been inside enough transformation conversations to know which ones are set up to win before the first statement of work is signed. That judgment is what he brings to every client conversation.

Kerolles Hany
Kerolles Hany
Managing Partner, MENA

Enterprise delivery at scale requires more than technical capability. It requires someone who understands the standards expected by global clients and the realities of building and leading teams in the MENA market simultaneously. Kerolles operates at that intersection every day. As Managing Partner for MENA, he leads TechSparq's Cairo Engineering Center and oversees delivery operations across the Middle East and North Africa. He brings deep technical expertise in enterprise platform architecture and a track record of building high-performing teams that work to EU and US delivery standards without the overhead or communication friction of traditional offshore models.

His work bridges two worlds. Western enterprise clients who need delivery capacity they can trust, and MENA organizations building the digital infrastructure that will define their next decade. Kerolles speaks both languages fluently, technically and culturally.

Claudia Pohl
Claudia Pohl
Practice Lead, Strategy and Advisory

The strategy engagements that fail do not fail on the framework. They fail because the person who wrote the recommendations has never had to live with them at launch. Claudia leads TechSparq's Strategy and Advisory practice with 15 years of delivery behind every recommendation she makes. Her background spans global program management at Capgemini, enterprise customer success and transformation at Salesforce, and complex commerce delivery programs where the strategy and the execution were never separated.

At Salesforce, she managed a portfolio of global enterprise clients averaging $34 million in annual spend, inheriting relationships that were failing and turning them into full renewals and expansions. She brought that same pattern recognition to TechSparq, where she led delivery on a complex digital marketplace platform from ideation through launch. PMI certified. Six Sigma Black Belt. Salesforce certified across Sales, Service, and Admin. The credentials are secondary to what they represent. A practitioner who has run the program and knows exactly where the risk lives.

Boyd McKenna
Boyd McKenna
Practice Lead, AI and Agentic Commerce

The AI practices that produce returns are not the ones with the largest vendor budgets. They are the ones with the cleanest process architecture underneath. Boyd leads TechSparq's AI and Agentic Commerce practice with that conviction at the center of every engagement. His work starts before the model selection and ends when the pilot has converted to a system the business actually runs in production. Not a proof of concept. A capability that changes how the operation performs.

He brings deep experience at the intersection of commerce infrastructure and applied AI to a practice designed for organizations ready to move from AI exploration to AI execution. The question he asks every client is the same one the practice was designed to answer. What does your process architecture actually support today, and what has to change before the AI investment produces a return that holds up past the pilot.

Samer Youssef
Samer Youssef
Director of Business Development & Operations, MENA

In the MENA market, the relationship comes before the proposal. Samer understands that sequencing better than anyone on the TechSparq team, and it is why the firm's regional commercial pipeline is built on genuine trust rather than cold outreach. As Director of Business Development and Operations for MENA, he leads commercial relationships and internal operations across Egypt and the Gulf. He is the first point of contact for organizations in the region exploring what a TechSparq engagement looks like, and he manages the operational infrastructure that keeps the Cairo office running at the standard global clients expect.

His combination of sales fluency, operational discipline, and regional market knowledge makes him the connective tissue between TechSparq Cairo and the brands it serves. If you are in the MENA region and want to start a conversation, or if you are a TechSparq partner with operational questions about Cairo, Samer is your first call.

Photo Coming Soon
Jonathan Patz
Director of Business Development & Customer Success, US

The brands that reach $200M in revenue did not get there by making safe technology decisions. They got there by moving fast, betting on the right partners early, and building infrastructure that did not become a ceiling later. Jonathan works with brands that are at that inflection point right now. As Director of Business Development and Customer Success, he leads TechSparq's relationships with scaling DTC brands and mid-market retailers building the digital foundation for their next stage of growth. He brings the same strategic rigor TechSparq applies at Nike and Columbia to brands that are earlier in their journey, because the decisions made at $20M determine whether a brand reaches $100M or stalls trying.

His focus is practical and outcome-oriented. What is the platform decision in front of you, what does it cost to get it wrong, and what does the right path actually look like. He has been in enough of those conversations to give a straight answer. And unlike most business development roles, his accountability does not end when the contract is signed.

Toni Gannon
Toni Gannon
Program Manager

Enterprise commerce programs do not stall on the build. They stall on the seams between the build and the business: the stakeholder cadence, the decision rights, the dependency map, the risk register that nobody is keeping. Toni runs the seams. As Program Manager, she is the operational backbone of TechSparq's most complex engagements, holding the program plan against shifting client priorities and keeping engineering, strategy, and the client side moving in step.

Her work spans enterprise retail, fashion, and DTC clients where the delivery requirements are as technically demanding as the platforms themselves. She sits at the seam where program management, technology delivery, and commerce strategy meet. The brands that have worked inside that seam know exactly how much it is worth.

Published Work

Original frameworks. Years before the category caught up.

2019
Rise of the Bots

Seven strategic threats bots pose to retail commerce. Written years before the industry took bot mitigation seriously.

Download eBook ↗︎
2020
The 4 C's of Connected Commerce

Culture, Customer, Connect, Cover. A strategic framework for omnichannel readiness that still holds.

Download eBook ↗︎
2021
Sustainnovation

Included "Quiet Luxury" framing two years before the mainstream caught on. Sustainability as competitive advantage, not PR.

Download eBook ↗︎
2022
Evolve with RPA

Robotic process automation applied to real retail operations. Practical frameworks for reducing manual burden at scale.

Download eBook ↗︎
Featured In
As seen on Forbes, NBC, FOX, CBS, Yahoo
Connect With Us

Enterprise Procurement

We have been inside your process
from both sides of the table.

Our founder spent his career inside Deloitte, Arthur Andersen, and SAP Ariba before founding TechSparq. We know how sourcing events run because we have run them. Rate cards, TPRM documentation, references, and insurance certificates are available inside 48 hours. Scope is defined before signature on every engagement.

Procurement resources and capability statement →

The conversation starts
before the proposal.

We don't pitch. We assess, and we tell you directly what we see. If TechSparq is the right firm for your situation, you'll know it in the first conversation. If we're not, we'll say that clearly. The wrong engagement is expensive in ways that don't show up until month six.

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