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Practice Area 03

CRM & ERP Integration

Systems that share data. Operations that scale.

Disconnected systems are the most common reason enterprise retail initiatives underperform. Data trapped in one system, unavailable to another. Decisions made without the full picture. We design integration architecture across Salesforce, SAP, Oracle, HCL Commerce, and custom middleware. And then we execute it. No orphaned data. No integrations that require three engineers to maintain.

21
Global sites integrated for Columbia Sportswear
100%
Near-perfect uptime on Columbia global launch
$2M
HR system cost reduction at Empower Global
CRM & ERP Integration
01

Integration architecture across every system your business depends on.

We connect eCommerce platforms to CRM systems, ERP backends, order management platforms, loyalty engines, marketing automation tools, customer service platforms, and business intelligence infrastructure. We design data models, API contracts, and event-driven architectures that eliminate the silos between systems. Every integration is built with error handling, retry logic, and monitoring infrastructure from the start. Not bolted on after the first production failure.

Salesforce SAP Oracle HCL Commerce Custom Middleware OMS ERP CRM API Design
02

Architecture designed before a system is touched.

Integration failures are almost always architecture failures that happened before a single line of code was written. We design the integration layer first. Data contracts, error handling strategies, retry logic, event sequencing, and monitoring infrastructure. We document the architecture before we build it. We validate it against production load patterns before we deploy it. The result is integrations that hold under pressure and survive team turnover.

Integration Architecture Data Contracts API Design Event-Driven Architecture Load Testing Monitoring Documentation
03

Columbia Sportswear. 21 global sites. Near-100% uptime.

TechSparq designed and delivered the integration layer supporting 21 Columbia Sportswear eCommerce sites across global markets. The architecture was cloud-based and event-driven, connecting the eCommerce platform to backend systems supporting marketing campaigns, customer loyalty programs, and business intelligence. Near-100% uptime across a massive simultaneous global launch. The result of architecture that was designed for resilience before a line was written.

Columbia Sportswear 21 Global Sites Event-Driven Architecture Cloud Integration Global Launch Near-100% Uptime
What You Receive

Deliverables & Outcomes

Let's start with
a conversation.

Every engagement begins with an honest assessment of what your business actually needs. No platform recommendation before the diagnosis. No proposal before the alignment.

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